Confidentiality
What is shared in session stays in session. Notes are stored securely and encrypted, never shared without written consent.
Ethics & confidentiality
Care held inside a clear framework.
Therapy only works where safety is explicit. These are the standards this practice commits to, in writing.
Limits of confidentiality
Confidentiality is broken only where there is serious risk of harm to you or another person, or where required by law.
Informed consent
You will always know the approach being used, the likely length of work, and are free to pause or end at any point.
Supervision
Clinical practice is regularly supervised. Cases are discussed anonymously to keep the quality of care high.
Your rights
You are never the passive party
Ethical practice means power in the room is shared. These rights hold from the first consultation onwards.
Raise a question or concern- To ask about the therapist's training, approach and experience at any time.
- To request a copy of the notes held about you.
- To have your data deleted after the statutory retention period.
- To end therapy without explanation or penalty.
- To raise a concern and receive a written response within ten working days.
Data protection
How your information is handled
What is stored
Contact details, brief session notes and any assessment outcomes. No recordings are made without explicit written consent.
Where it lives
Encrypted storage with access limited to the treating psychologist. Video sessions run on end-to-end encrypted platforms.
How long
Records are retained for the statutory period after your final session, then securely destroyed.